777z Privacy Policy
The security of your personal information is our top priority. Read this policy to learn in detail how we collect, use, and protect your information.
Table of Contents
- 1. Introduction & Scope
- 2. Types of Information We Collect
- 3. How We Use Your Information
- 4. Data Storage & Security
- 5. Sharing Information with Third Parties
- 6. Cookies & Tracking Technologies
- 7. Your Rights
- 8. Account & Data Deletion
- 9. Protection of Minors
- 10. Changes to This Policy
- 11. Contact Us
Introduction & Scope
777z is an online casino and betting platform operated for players in Bangladesh. This privacy policy ("Policy") applies to our website 777z.mom and all related services. This Policy explains what information we collect when you use our platform, how we use that information, and how we keep it secure.
By accessing the 777z website or registering an account, you are considered to have agreed to all the terms of this privacy policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team about the matter.
This Policy is connected to our Terms & Conditions and Responsible Gaming policy and forms a unified framework with them. Our respect for and commitment to user privacy is an integral part of 777z's core principles.
Types of Information We Collect
We collect your information in two main ways: what you provide directly, and what is collected automatically while you use our platform.
Information You Provide Directly
When you open an account or at a later time, the following information may be collected from you:
- Full name (in Bengali or English)
- Date of birth (for age verification — to confirm you are 21+)
- Mobile number (linked to bKash, Nagad, or Rocket)
- Email address
- Payment-related information (transaction reference numbers, mobile wallet details)
- Any information provided during customer support interactions
Automatically Collected Information
When you use the 777z website, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Session duration and activity logs
- Game play history and transaction records
- Click patterns and navigation data
- Information collected from cookies and similar technologies
Identity Verification Information
To ensure platform security and comply with anti-money laundering policies, we may request government-issued identity document information for identity verification when needed. This type of sensitive information is stored with additional layers of security.
How We Use Your Information
777z uses your information only for legitimate and specific purposes. Your personal information will not be used for any unreasonable or undisclosed purpose.
Account Management To create, verify, and maintain your account and to ensure secure login.
Transaction Processing To securely process deposits and withdrawals via bKash, Nagad, and Rocket.
Customer Support To provide effective support through 24/7 live chat and email.
Fraud Prevention To detect and prevent unauthorized access, fraudulent activity, and money laundering.
Service Improvement To improve the platform experience and resolve technical issues.
Important Notifications To send important account-related updates and security alerts.
We do not send marketing communications without your explicit consent. You may request to opt out of marketing messages at any time.
Data Storage & Security
777z employs industry-leading technical and procedural measures to ensure the security of your information.
Technical Security Measures
- SSL Encryption: All data transmitted between your browser and our servers is secured through SSL (Secure Sockets Layer) encryption.
- Encrypted Storage: Sensitive information is stored in encrypted form — no staff member can access it in plain text.
- Firewall Protection: Advanced firewall and intrusion detection systems are in place.
- Regular Security Audits: Routine system audits are conducted by third-party security specialists.
Data Retention Period
Your information is retained for the full duration of your active account. Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations, resolve disputes, and prevent fraud. Once that period has passed, the information is securely deleted or anonymized.
Internal Access Controls
Within 777z, only a limited number of authorized staff members who require it for their work can access your personal information. Every access is logged and reviewed regularly.
Sharing Information with Third Parties
777z does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
Service Provider Partners
We work with trusted third parties for payment processing (bKash, Nagad, Rocket), technical infrastructure, and security services. These partners are given access only to the information necessary to perform those services and are contractually bound to uphold our privacy standards.
Legal Obligations
Information may be shared based on a valid order from a law enforcement authority, a court directive, or other legal requirements. In such cases, we will always aim to keep the scope of disclosure to a minimum.
Business Transfer
If a portion of 777z's business or assets is transferred, user information may be part of that transfer. In that case, the new operator will inherit the obligations under this privacy policy and you will be notified in advance.
What Is Never Shared
- Your information is not sold to advertisers or marketing companies
- Your information is not shared on any social media platform without your consent
- Your information is not transferred to competitors or unrelated businesses
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies that enhance your browsing experience and help the platform function correctly.
Essential Cookies
These cookies are essential for operating 777z's core services — such as maintaining login sessions, validating security tokens, and saving user preferences. Disabling them will prevent the platform from functioning correctly.
Analytics Cookies
We use analytics cookies that help us understand how users interact with our website. This information is collected in aggregate form and cannot be used to identify individuals.
Managing Cookies
You can control cookies through your browser settings. Most modern browsers let you view, delete, or block new cookies. Keep in mind, however, that disabling all cookies may prevent some 777z services from working correctly.
Your Rights
777z believes that users have the right to full control over their own information. Your main rights are described below:
Right to Access You have the right to request information about what data we have collected and stored about you.
Right to Rectification If any of your information is incorrect or incomplete, you may request that it be corrected.
Right to Erasure In certain circumstances, you may request that your personal information be deleted.
Right to Restrict Processing In certain circumstances, you have the right to request that the processing of your information be restricted.
Right to Object You may object to marketing communications or to specific types of data processing.
Right to Data Portability The right to request the information you have provided in a structured, machine-readable format.
To exercise any of the above rights, please email [email protected] or contact our support team via live chat. We will process your request as quickly as possible.
Account & Data Deletion
If you wish to close your 777z account and request deletion of your information, please follow the process below:
- Email [email protected] and clearly state your intention to close the account
- Provide the information required to verify your account
- Our support team will process the request and send a confirmation
Please note that even after an account is closed, records of certain financial transactions may need to be retained for a set period to meet legal obligations and resolve disputes. In such cases, only the minimum necessary information will be kept and it will be securely deleted once that period has passed.
Where there are active bonuses, pending withdrawals, or ongoing investigations, the account closure process may take a little longer to complete. Our team will keep you updated at every step.
Protection of Minors
777z provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor.
We verify age at the time of registration. If it is later found that an account holder is under 21, that account will be closed immediately and all collected information will be deleted.
If you believe a minor has opened an account on our platform, please notify us immediately at [email protected]. We treat this matter with the highest priority.
For more details about the protection of minors, please visit our Responsible Gaming page.
Changes to This Policy
777z reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you through one or more of the following methods:
- A notification will be sent to your registered email address
- A prominent notice will be displayed on our website
- You may be asked to consent to the updated policy upon your next login
If you continue using our services after changes are made, you will be considered to have agreed to the revised policy. We will always display the date of the latest update at the top of this page.
If you have any objection to a change, please contact us before the change takes effect or begin the process of closing your account.
Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please contact us through the following:
Email [email protected]
Live Chat Available 24 hours, 7 days a week (Bengali & English)
Our privacy-related requests are handled on a priority basis. After verifying your identity, we will respond to your request as quickly as possible.
Your privacy at 777z is not just a policy — it is our commitment. We believe that earning and maintaining your trust is the foundation of our success.